Practical Support Services
Helping you stay independent, connected, and supported.
Overview
Not every kind of care comes from a clinic or a checklist. Sometimes what makes the biggest difference is practical help delivered with understanding and heart.
Our Practical Support Services bridge the personal and professional — offering non-clinical, dementia-aware assistance that helps older adults and families stay independent, connected, and confident in daily life.
From setting up technology and coordinating services, to accompanying loved ones on outings or simply helping things run smoothly at home, our support is calm, patient, and grounded in compassion.
We walk beside you — making everyday life easier, safer, and more connected.
Stay Connected Tech Support
Kind, patient, step-by-step technology support tailored to how you learn.
- Setup or troubleshooting for phones, tablets, or computers
- Smart TV, sound system, or streaming setup
- Wi-Fi, printer, or router installation
- App support: FaceTime, WhatsApp, Zoom, email, photos
- Assistive technology setup (reminders, hearing-aid pairing, smart speakers)
- Online safety & scam awareness
Why it matters: We help older adults stay connected to family, friends, and community — with patience, clarity, and kindness. No jargon. No rush. Just confidence.
Concierge & Lifestyle Support
Trustworthy help coordinating the details that keep daily life moving smoothly.
- Sourcing and booking aged-care or allied health services
- Organising home modifications, equipment, or deliveries
- Errands, shopping, and appointment coordination
- Travel support for outings or special occasions
- Support with correspondence, bills, or digital accounts
- Holiday or respite planning assistance
Why it matters: Families often need someone they can trust to manage the details. We bridge the gap between “too hard” and “all handled.”
Social & Community Outings
Supportive companionship to participate in the people, places and moments that matter.
- Accompanied attendance at weddings, funerals, or social events
- Visits to galleries, cafes, community groups, or nature spaces
- Gentle reassurance and orientation during outings
- Optional planning and post-visit communication with family
Why it matters: We help people keep participating in life — safely and joyfully — even when memory, mobility, or confidence make it harder.
Digital Legacy & Memory Projects Coming Soon
Thoughtful, creative projects that turn memories into keepsakes for family and friends.
- Digital photo archive and captioning
- Audio or video memory recordings
- “Life Story” slideshows or digital keepsakes
- Online family memory folders
- “Legacy Letters” assistance for loved ones
Why it matters: We help families turn everyday memories into timeless keepsakes — blending heart, story, and technology.
Home Smart Setup Coming Soon
Practical smart-home setups tailored to each person’s routines and preferences.
- Installation and setup of Alexa or Google Home devices
- Personalised commands for music, reminders, or soundscapes
- Integration of lighting or safety alerts
- Voice-controlled prompts for orientation (“It’s 8 a.m., time for breakfast”)
Why it matters: Smart devices can support independence and calm — when set up in a way that truly fits the person.
Meet Myles – Technology & Lifestyle Support
Myles provides practical technology and lifestyle support to help older adults stay confident and connected in daily life. His calm, step-by-step approach ensures every session is empowering — never overwhelming.
- In-home technology sessions
- Concierge & lifestyle coordination
- Outings, transport, and digital support
- Ongoing maintenance or “check-in” visits for clients and families
Myles’ approachable, patient manner and practical know-how make him a trusted presence for older adults — especially those building confidence with technology or seeking gentle companionship in daily tasks.
All in-person services may attract travel fees beyond 50 km round trip. Online sessions are available to minimise travel time and cost. Prices are in AUD and inclusive of GST where applicable.