After-Hours & Weekend Services
Flexible support beyond standard hours, with clarity and transparency.
Overview
Rainbow Region Dementia Doula offers flexible support across the week. Standard hours are Monday to Friday, 9:00 am – 5:00 pm. Visits that occur outside standard hours are charged at the after-hours rate.
Packages keep their discounted structure; however, the hourly rate used for each visit depends on the time and day of delivery. This ensures fairness and transparency.
Base Rates
- Standard Rate (Mon–Fri, 9am–5pm): $135/hr
- Services are charged in 15-minute increments.
After-Hours & Weekend Rates
| Day / Time | Rate |
|---|---|
| Before 9 am / After 5 pm (Mon–Fri) | $150/hr |
| Saturday | $170/hr |
| Sunday | $190/hr |
| Public Holidays | $205/hr |
Calculation Guide (Multipliers)
These multipliers help calculate the appropriate rate for after-hours work:
| Period | Multiplier |
|---|---|
| Standard hours | × 1.0 |
| Before 9 am / After 5 pm (Mon–Fri) | × 1.1 – 1.15 |
| Saturday | × 1.25 |
| Sunday | × 1.40 |
| Public Holidays | × 1.50 |
Example 1 – Package visit after 5 pm
A family purchases the Foundations Package (8 hrs for $1,040).
If one 2-hour visit occurs from 5:30–7:30 pm, the after-hours rate applies:
- 2 × $150/hr = $300 for that visit
The rest of the package stays at the package rate.
Example 2 – Saturday visit within a package
A 3-hour visit delivered on a Saturday:
- 3 × $170/hr = $510
Example 3 – Public Holiday ceremony
A Life Story Celebration booked on a public holiday:
- $450 × 1.5 = $675
Example 4 – Early-morning BSP meeting
A 1.5-hour Behaviour Support Plan meeting at 8:00 am:
- 1.5 × $150/hr = $225
Additional Notes
- After-hours rates apply to visits only within packages; package totals remain unchanged.
- Behaviour Support, Ceremony, and Training services may include tailored after-hours fees depending on time and complexity.
- Travel fees apply separately as per the RRDD Travel Policy.
- NSW gazetted public holidays apply.
- Emergency or short-notice bookings may attract additional fees, discussed in advance.
All prices are in AUD and inclusive of GST where applicable.