Client & Family Services

Walking beside you with clarity and compassion

Base rate: $135/hr (à la carte)
Used for individual sessions, short visits, emails, calls or texts outside a package. Online sessions are encouraged to reduce travel costs. Travel fees apply for in-person sessions beyond a 50 km round trip: $1.00/km.

1) Clarity & Planning Session

Duration: 2 hours
Fee: $270

Focused consultation to bring calm, clarity and direction for families navigating dementia — understand what’s happening and what to do next.

  • Personalised intake & care assessment
  • Dementia education & communication strategies
  • Home and sensory environment guidance
  • Next-step planning (services, legal, financial referrals)
  • Written summary of recommendations

2) Connection & Companion Package

Duration: 2–4 hours
Fee: $270–$540 ($135/hr) Series option: 3–5 visits from $1,200 (~$125–$130/hr avg.)

Gentle one-on-one engagement through music, reminiscence, sensory activities and creative expression.

  • Sensory and reminiscence sessions
  • Music, art, movement or relaxation activities
  • Massage, aromatherapy or hand care (optional)
  • Photo albums or memory box work
  • Family feedback summary (on request)

3) Foundations Care Package

Duration: 8 hours (4 × 2-hour visits)
Fee: $1,040 ($130/hr)

Structured short-term support to build understanding, confidence and practical strategies — ideal after diagnosis or changing needs.

  • Family education and emotional support
  • Communication and behaviour techniques
  • Home and sensory environment setup
  • Guided activity sessions
  • Resource recommendations

4) Concierge Care Package

Duration: 10–20 hours
Fee: $1,300–$2,600 ($130/hr)

Coordination and guidance to create a dementia-friendly lifestyle and smoother daily flow.

  • Sourcing care, therapy or respite services
  • Referrals, paperwork and service coordination
  • Home modifications, sensory spaces or equipment
  • Travel, respite or event planning
  • Ongoing family liaison and advocacy

5) Social Support & Outings Package

Duration: 3–6 hours
Fee: $405–$810 ($135/hr)

Confidence and connection when stepping out — events, community activities or personal outings with supportive companionship.

  • Accompanied attendance at events or appointments
  • Support with orientation, conversation and reassurance
  • Optional pre-visit planning and post-visit family notes

Why it matters: keep participating in life — safely and joyfully — even when memory, mobility or confidence make it harder.

6) Journey Package

Duration: 20 hours
Fee: $2,500 ($125/hr)

Ongoing companionship and coaching through transitions and emotional changes — consistent, heart-centred support.

  • Regular in-person visits and family sessions
  • Attendance at key appointments
  • Care planning and sensory activity updates
  • Emotional and practical guidance
  • Optional Life Story or Legacy project

7) Full Spectrum Doula Support

Duration: 30 hours
Fee: $3,750 ($125/hr)

Comprehensive support through advanced dementia, transitions or end-of-life — steady presence for the whole family.

  • All Journey Package inclusions
  • Extended respite and presence visits
  • End-of-life vigil planning and attendance
  • Ceremony or remembrance support
  • Grief and transition guidance
  • Phone and text support between sessions

8) Continuity Care Package

Duration: 40 hours (flexible over 4–6 months)
Fee: $4,800–$5,000 ($120–$125/hr)

Long-term partnership for trusted, consistent support with priority scheduling and advocacy.

  • Flexible use across visits, coordination and support tasks
  • Ongoing coaching, liaison and advocacy
  • Priority scheduling and continuity of care
  • Optional ceremony or legacy project

All in-person services may attract travel fees beyond 50 km round trip. Online sessions are available to minimise travel time and cost. Prices are in AUD and inclusive of GST where applicable.